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Google Rating
4.9
Based on 178 reviews
Expert Collections
4.9
Richard Bedford
12:50 30 Jun 22
I have used Expert Collections once on a o/s debt from Nov 21. It was collected and paid over today. It cost our company nothing. Would highly recommend.
Frances Wardley
13:10 17 Jun 22
Brilliant - very happy! Easy to set up and register a debt. The payment was in my account 3 days after I registered.
Dave Hackney
10:48 13 Jun 22
I wholeheartedly recommend Expert Collections' services. My issues were explained and a clear course of action was put into place with a favorable outcome. Excellent communications throughout the process and I felt confidant I was in safe hands from start to finish.
Robert Crewe
16:17 08 Jun 22
Gary and the team at Expert Collections were very efficient and professional in resolving a long overdue unpaid invoice owed by a customer. After the debt was handed to Expert Collections, the matter was resolved within less than a week. I would highly recommend this company.
Footprint Photography
16:04 06 Jun 22
We had been chasing a few invoices from a huge international company that were dragging their heels, one of the invoices was over 150 days old and the others were anything from 60-100 days. We were really struggling to get any dialogue going so we said that if the outstanding balance wasnt paid within a week we would appoint a debt collector.We had used Gary's company before with superb results and it was the same this time. within one business day of us appointed Expert Collections the debt was paid in full.We can't endorse or praise this company highly enough. They get you your money !!
Martin Day
13:10 06 Jun 22
These guys have become my go to ‘big brother’ when larger companies try to mess us around with payment. Always efficient and patient, a pleasure to work with and can’t recommend enough
Ben Assender
10:29 06 Jun 22
Really easy service, have managed to get payments from a few difficult customers now, without it costing us a penny. Would definitely recommend.
Connor Whitaker
12:25 06 May 22
Used a couple times now, to get back our money owed! Will use again. Highly recommend.
Richard Anthony
13:24 26 Apr 22
Excellent Service as always never fails to get the payments from people that just use the excuses not to pay
Gabor Szalay
14:27 12 Apr 22
Quick and efficient service. Clear communication and easy to use system throughout the process.
Craig Reardon
18:18 14 Mar 22
Expert Collections have delivered a 1st class service from start to finish. We thought we'd lost our money but Gary and the Team have been successful in retrieving the full amount and it didn't cost us a penny - what a fantastic result for our business. We will definitely use Expert Collections again if we find ourselves in the same situation and I have already recommended their services to one of my business associates.Thanks again for all your hard work.
Peter Krige
08:55 17 Feb 22
Expert Collections handled my case brilliantly. They helped me understand the process and gave me the confidence I needed to feel comfortable taking on a bigger organisation to recover the money they owed me. Great people to have in your corner and I would definitely recommend them.
Lauren Karleusa-box
15:15 03 Feb 22
Very efficient and reliable company! Definitely would use again and recommend to others.Thanks again.
Bess Stanley
15:33 25 Jan 22
I have no hesitation in recommending Expert Collections. From start to finish they have been very professional and extremely efficient. A very satisfactory outcome for us with none of the stress.We've used other Companies before but Expert Collections are way ahead of the Pack. A first class service - thank you very much indeed.
saskia de vries
10:49 02 Jan 22
after 3 years I can finally say that I am very happy with Expert Collections. Especially Richard has been very helpful and patient. We had a hard case to clear but in the end it all worked out well. We recovered a debt after 3 years. Expert Collections has been on top all this time and never gave the feeling of giving up.
Michael Harrison-Hastings
10:54 02 Dec 21
Fantastic service, thank you for your help to get the outstanding invoices paid. Easy to use service with a great customer service team. We will certainly use the service again in the future if we have the situation arise in the future. Highly recommend.
signature blinds and awnings
13:48 01 Dec 21
Thank you to Gary and the team we had a customer who didn't want to pay within two weeks the debt was paid in full. A very easy streamline process from start yo finish its great to know that i know i can relay on Expert Collections in the future.
MONIKA KIELAR
10:37 15 Nov 21
We received an excellent service from Expert Collections. We were informed of every stage of the process, the staff is extremely helpful and professional. They respond to all queries very shortly and send detailed reports. Expert Collections recovered for us outstanding debts that were previously chased by other debt collectors with no luck. I highly recommend their service.
Ennis Reid
19:57 26 Oct 21
What I couldn't achieve in 6 months, Expert Collections turned around in 2 weeks!
Katarzyna Wyrzykowska
08:38 01 Oct 21
Phenomenal service & immediate results! Expert Collections are true professionals with the best plan of action in terms of debt recovery. They made the collection process simple and straightforward. Amazing experience :)
Kostiantyn Yakymenko
08:42 29 Sep 21
The company operates very productive, they are able to convince even the most difficult clients to fulfil their obligations. The another positive thing is that they cover almost all regions of the world, so there is no necessity for you to involve a lot of difference companies if your debtors are located in different regions.
nicola brooks
10:22 27 Sep 21
I have used Expert Collections on many occasions now. I have always been pleased with the result, always very professional service, very highly reccommended.
Marcin Kokocha
16:28 20 Sep 21
Very professional company. After my invoice was completely ignored by a client Gary and his team collected debt with no extra charge for me . It was over 6000GBP. Fantastic service - thank you!
Claire Taylor
10:28 03 Sep 21
I was quite worried about sending some outstanding invoices to Expert Collections as I didn't want to damage my relationship with my client... but I couldn't let the situation continue either.Expert Collections were the ultimate professionals. They talked me through every stage and kept me updated regularly.The money was collected and in my account within three working days! And, I received the full amount of the invoice value as Expert Collections charge the company owing the money!I cannot recommend Expert Collections highly enough for your debt collection or credit control.Thank you.
Alan Ainsworth
09:21 05 Aug 21
Excellent efficient service, pursued client for outstanding debt and recovered it 1000%
Cristina Byrne
13:48 02 Aug 21
I couldn't recommend Expert Collections more. I felt so re-assured by their experience and knowledge and the team handling my case were very professional. I am very impressed!
Dawson Radford Solicitors
11:41 29 Jul 21
Thankfully most of our clients pay their bills! However, we have recently had a need to use Expert Collections to recover invoices on our behalf. We also refer our clients to Expert Collections, particularly when it is not cost effective to pursue a debt through the courts. Gary and the team are extremely efficient, enabling us to quickly provide instructions, and for those instructions to be actioned. The process is quick, simple and stress free and most importantly, Expert Collections have secured payments in full for both us and our clients. We are very happy with the service, and will continue to recommend and refer clients.
Georgia Melbourne
15:51 29 Jun 21
After my invoice was completely ignored by a client, I genuinely thought there was no hope of ever recovering the money. I assumed that the process would be too costly to even attempt. Expert Collections was recommended to me and I still wasn't convinced that it would work, but in less than 24 hours I have the full payment in my bank account! I would have no hesitations in using Expert Collections in the future (although hope I won't need to!) and would recommend them to anyone who is struggling to get payment. Thank you so much!
Andy B
18:00 17 Jun 21
We'd been chasing a problematic client for over two weeks for non payment of a substantial invoice to no avail. We reached out to Gary & his team to resolve. The next day we received the full invoice amount from said client. We're not sure what exotic elixir these guys hold but it works. Fantastic.
Chantelle Kelly
16:06 17 Jun 21
Fantastic company to deal with. Kept me informed right from the start, and took a lot of stress and anxiety away. I would definitely recommend this company to everyone, and will certainly use them again in the future should I need too.
Rebecca Priest
13:25 07 Jun 21
Expert Collections were recommended to us, and I would recommend them time and time again. A simple, cost effective process to claim overdue monies owed. Full payment received within 7 days!
Aristote Matshoko
16:19 12 May 21
Richard and the rest of Expert Collections Team dealt with our case in a very efficiency and with the results beyond our expectations. We highly recommend this company as your debt collector partner.
Steph Cronin
14:51 06 Apr 21
Expert Collections were very helpful. It was a very quick and simple process. Highly recommended.
Tim Davies
09:31 16 Mar 21
Gary and the team at Expert Collections offer an easy to use and very helpful solution to bad debt recovery
Lisa Hardy
11:27 11 Mar 21
If I need any help whatsoever in recovering monies out to our business I would only think of Expert Collections. Everytime i have used there services, the matters have been dealt with efficiently, effectively and with the results I wanted.
Eddie Portman
17:08 10 Mar 21
Gary and his team have just collected in full a substantial invoice in 24 hours that I had been chasing for 3 months. FREE OF CHARGE!!Well done Expert Collections!!!
The Landlord Shop
13:41 22 Feb 21
Expert Collections continue to be a trusted and valuable partner for us in the unfortunate circumstances when we need to instruct their services. We would certainly recommend their services.
Minky63
09:13 30 Jan 21
Spot on service. Tried a solicitor but they have no Teeth! These guys will get your money.
Vicki Aylwin
12:16 07 Jan 21
Professional and efficient service, would definitely recommend and use them again.
Andrew Schofield
10:23 08 Dec 20
Many thanks to Gary and his team. Excellent advise, great communications, and very efficient service. I would have no hesitation in recommending this company.
Rich Hayden
08:08 01 Dec 20
When we thought all was lost, Expert Collections came to the rescue and amazingly, helped us recover a long-standing debt in full. Thanks to the team!
Martin Higgins
11:59 20 Nov 20
I wish I'd talked to Gary sooner than I had. I was owed money for an undelivered service and I'd been trying to get it paid back for months. One quick contact with Gary and the money was with me in just a few days. Very quick and easy.
Joe O'Driscoll
21:16 13 Nov 20
I used to let a lot of unpaid bills go because it was easier not to chase them. I’ve used Gary a few times now and every time he has got me the full amount owing to me. What I love more than anything is his passion to make sure people like myself don’t get ripped off. I have recommended to others and would only ever use his services. The peace of mind I have knowing that my unpaid invoices are in his hands is worth every penny.
Michael Stephenson
15:52 02 Jul 20
Fantastic service from Gary and the team, very professional and we would recommend them to anyone wanting to recover a debt. Thanks again Gary 😁
Sarah Haigh
13:42 08 Jun 20
Expert Collections never fail to investigate and collect debts owed in a quick and professional manner. Highly recommend.
jamsieplays
14:47 29 May 20
Absolutely Brilliant Service! Could not be happier! very professional and would recommend them 100%..Full payment received. Thank you all at Expert Collections!
Unknown Surname
18:20 24 Apr 20
Terrible company! Don’t reply back to your emails or return your calls as promised
paul winkle
15:18 21 Apr 20
great service, no hassle free debt collection, have used before and will in the future, have also passed your details to otherskind regards paul winkle, for drainrite limited
Paul Wilson
17:59 25 Mar 20
This company achieved nothing for my business. Even after courts ruled in my favour multiple times, poor customer service and no updates unless being chased, I found them completely incompetent and clueless. Even when I specifically asked if they wanted the work and was it interesting for them they assured me that they would be happy for the work and then they still did nothing. Very poor company.
Kathryn Rushfirth
15:05 17 Mar 20
A fantastically simple way to recover overdue monies with no fuss and no cost - I can't recommend Expert Collections highly enough. Thank you.
Richard Carr
17:43 02 Mar 20
Fantastic service, great website, thanks to Gary and the team for helping me out.
Greg O'Brien
12:49 28 Feb 20
Excellent service, very efficient, managed to resolve an ongoing issue of over 6 months duration in less than 2 weeks. Will use their services again without hesitation if the needs arise.
NJC Electrical Services Sheffield
14:12 25 Feb 20
Contacted Gary after non payment of a job carried out, money in my bank and all sorted within 2 weeks!!First class service highly recommended
Adam Shaw
18:55 18 Feb 20
Gary did an excellent job - I had an outstanding invoice which had been ongoing since last year.I contacted Gary via email and he turned around the full amount in less than 48hrs.Really impressed with the service he provided and would highly recommend to all businesses- no matter how big or small the amount is for.
Bev Flanagan
10:54 11 Feb 20
I have used Expert Collections now on many occasions for myself but also for my clients (I am an accountant).Gary and the team at Expert Collections are absolute experts in the debt recovery field and have always got debts recovered very quickly where my clients thought that they had no chance in receiving the funds!I wold highly recommend
Oakbrook Services Ltd
08:43 31 Jan 20
Excellent service and recovered the debt promptly, would definitely recommend this company
H2H Flooring Ltd
20:05 22 Jan 20
Can't thank this company enough for there service.A personal touch in a time of need.Gary and his team work outstandingly to ensure every client gets an A1 service regardless of the amount...He has personally collected around 10k worth of debt for us and assisted in a Ccj issuing.Gone are the days where we will wait for money again.I'm very greatful for expert collection and the service offered and glad to have these being written into our terms.
Nick Ditton
14:46 17 Jan 20
Excellent fast service. Collected money that others had failed to before! Highly recommended.
Graham Sharp
20:32 08 Jan 20
This is a very big thank you to Gary and all isTEAM for get all my money back was notVery much but goes to show how every muchMoney you need to get back of your Customers Expert Collection will get it for youHigh Recommended Amazing and Professional
steve foxhall
09:32 20 Dec 19
Gary, Karen and the rest of the team provide a fantastic service from start to finish. Very professional and helpful with great communication throughout.Highly recommended.
Tony Dodds
11:59 06 Dec 19
FAST AND EFFICIENT SERVICE WITH GREAT RESULTSWOULD HIGHLY RECOMMEND THIS COMPANY
Louise Clayton
10:52 18 Nov 19
Excellent service offered by Gary and his team. Over the last 13 years I have used several debt recovery businesses. Expert Collections have been the most successful in recovering money that we are owed, and their rates are reasonable. Would highly recommend them.
Dean Smith
09:25 05 Nov 19
Excellent service my first dispute was resolved within the week. Very impressed with the response time after waiting over 6 months previously. So will be using their services again next time.
Kenneth Priestley
12:21 30 Oct 19
I have used expert Collections on two occasions now and both time they have got me my money, 100% recommended.Thanks Guys
Harlow Apc
11:13 22 Oct 19
Very good at recovering our debts. So far 100% successful. Thanks and keep up the good work
David Haigh
17:38 18 Oct 19
We have just started using Expert Collections to collect outstanding debts for our company, and within a week we have received a payment from a customer who has refused to pay us for over a year,Many thanks to Gary and his team!
Rachael Crookes
09:56 03 Oct 19
Great Service - Always quick to respond - And never failed us yet !! Highly Recommend
David Walker
07:03 01 Oct 19
Quickly and professionally handled! I would certainly recommend them! I wish i could give them 6 stars.
ian davies
11:28 26 Sep 19
Great company did everything they could in professional manner and kept us informed every step of the way
Rory Delahoyde
08:41 04 Sep 19
Gary and his Expert Collections team provided a fantastic service that was low hassle and effective. Not only did we get all the money that we were owed at no cost to us, but we saved a great deal of time too. I 100% recommend Expert Collections.
Vin Maher
11:15 27 Aug 19
An established customer of ours appeared to think that he had an option of whether he wanted to pay our bill for providing services that he had requested.After chasing him for several weeks we asked Expert Collections to deal with the matter on our behalf.Our customer still refused to cooperate and didn't even respond to their communications for a while.However, once again Expert Collections won through and recovered our outstanding fees.Thank you to all concerned, we are extremely grateful.Vin MaherManaging DirectorFire Safety Specialists Ltd.
Fisher King
06:36 20 Aug 19
First class service from start to finish. If you have a payment issue, don't hesitate to call the guys at Expert Collections. Once experienced you won't use anyone else.
Julia Hughes
15:44 13 Aug 19
I'm delighted with the reassuring advice and service that I received from Gary at Expert Collections and wouldn't hesitate to use their services again if I needed to.
Zero Degree Air Conditioning
14:44 06 Aug 19
Thank you Gary. Top man. Good results. Recommend to everybody.
Ben Callaghan
09:05 03 Jul 19
Expert Collections are fantastic. Four debts collected succesfully, efficiently and professionally, plus they are lovely to deal with. I can wholly recommend this company.
antony eckersley
16:31 17 Jun 19
I had a debater who I lost hope in receiving payment for. As a last throw of the dice I decided to try Expert Collections. Within. A week I have received full payment. Excellent service.
Greytower Accounts
14:41 31 May 19
Great service, easy and fast resolutions. Would highly recommend and will use again in the future.
linda hartley
08:47 17 Apr 19
Excellent service. Received my debt owed within a week & the costs were Free.Highly recommended!
Robert Anthonies
09:12 01 Apr 19
Very professional company. Quick response & quick at sending payments of recovered debts Very easy to deal with, both on line & on the telephone. Helpful. We will be using their service again should the need arise.
Chris Dawes
14:58 23 Mar 19
I spent a year chasing payment for an overdue invoice. It took less than 5 minutes for an Expert Collection representative to fill out the paperwork and within 13 days I received the FULL amount of the overdue invoice.Highly delighted with the service and no more messing around trying to chase payments again. Will definitely use Expert Collection again. Thank you
Pamela Hopkinson
13:04 08 Mar 19
This is the first time I have had to use a debt collection company and Gary and the team have been amazing. Gary and the team kept me up to date throughout the process and not only were the outstanding monies recovered in full, but they were transferred to my account the same day that they received them. I would have no hesitation in recommending Gary and the team at Expert Collections.
Llyr Hughes
12:37 06 Mar 19
Seemed too good to be true but they came through trumps. Debt was settled within a couple of weeks, I'd been owed since 7 months, should have tried them sooner.
Trevor Mason
10:07 12 Feb 19
Fantastic service they do what it say on the tin, my business benefited from this company many thanks gary and nigel
neil sanders
17:21 30 Jan 19
I would have no hesitation in recommending Expert Collections. We have used their services on several occasions and been successful everytime. Gary maintained close contact throughout each process and was thoroughly professional.
Luke Gilbert
16:04 30 Jan 19
After a recommendation I decided to approach Expert Collections on the behalf of a client that was having trouble with an overdue account. This account stretched back for a period of over twelve months and after a short meeting with Gary Ainley his team set about recovering the outstanding debt and we were given some very useful advice for the future. I'm very pleased to say that within a period of less than one week the debt has been paid in full and we didn't spend a penny to recover the debt! Absolutely fantastic service and highly recommended, thank you to the whole team.
JRM Scaffolding Ltd
15:53 23 Jan 19
Very quick response and great help with collecting outstanding amount on our request
Megan Herring
16:32 09 Jan 19
Amazing service! We were reluctant to have to use a debt collection service but after an invoice went overdue by a full year despite monthly chasing we felt we were left with no choice.We instructed Expert Collections and Gary and the team managed to get the full payment within 3 days at zero cost to us. We would highly recommend them if you are stuck in the unfortunate position of not being paid.
Paul Fagan
17:43 20 Dec 18
Fantastic service from Gary and his team, we followed him from his previous company and are delighted we did.Perfect result out of a frustrating situation, payment received in full, same day as debt settled, sometimes the good guys do win......with a bit of help from the experts!
chris elliott
17:09 20 Dec 18
We were struggling with a particular debt that was dragging on for months. Expert Collections took control of the situation and, after a week or so, we received the full amount. It was really easy and I will definitely use Gary and the team again in the future!
Mark Dickens
10:50 10 Sep 18
Fantastic service. I'd hoped I'd never have to contact someone to help with payment of an outstanding debt - I didn't know what the process was and how much time/money it would involve....Well, Gary and his team just talked me through the process step by step, took the details and handled everything. They kept me up to date through every step. Brilliant.Thoroughly recommend!Bill paid.(And it didn't cost me a penny!!!)
Cj Fabs
15:17 23 Jul 18
easy to do business with and very quick service, kept us up to date from start to finish, a pleasure you use, would recommend
Jason Thackrah
10:53 23 Apr 18
Expert Collections were recommended to me by a friend when I mentioned that a company owed me money. Gary made contact with me very quickly and explained everything simply. Fast forward a couple of weeks and he called again to check my account details before transferring the full amount. I'm so glad I used them and will not hesitate to use again or recommend their services
Marlene Baylis
14:17 27 Mar 18
Always a great result with these lovely people.Would recommend them any day.
Sue doordeals.co.uk
09:11 20 Mar 18
Quick & Easy to use service with great outcome. Definitely recommend.
Sally-Ann Mason
10:15 05 Mar 18
We have now used Expert Collections several times and they have been brilliant from start to finish, always keeping us up-to-date on what was happening with each debt and getting better results than solicitors or the courts. Fantastic
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